Setting up your new account:

1. Simply follow this link to Create a New Account.
2. Once your new account has been established you are free to log in and explore our website and utilize our services.

 

Installation Requests:

1. Log into your account.
2. From your dashboard select the large green button labeled “NEW ORDER”.  
3. You will be prompted through a very brief 3 step order process.  Once completed select the green "SUBMIT" button at the bottom of the form to process your installation request.
4. Once you’ve successfully placed your install request an email will be generated to confirm that your order has been received and is being processed.
5. Your install request will be reviewed and assigned to our installation cue.
6. As soon as your install request has been processed, usually within 48 business hours, you will receive one last email confirming the completion of your order.

 

Removal Requests:

1. Log into your account.
2. From your dashboard select the large gray button labeled “ACTIVE PROPERTIES” ("Active Properties" are also available through your dashboard map). 
3. Locate the property address from your Active Properties grid.
4. Click on the red "X" button located to the right of the property address.  You will be prompted to confirm your removal request.
5. Once you’ve successfully placed your removal request an email will be generated to confirm that your order has been received and is being processed.
6. Your removal request will be reviewed and assigned to our service order cue.
7. As soon as your removal request has been processed, usually within 48 business hours, you will receive one last email confirming the completion of your order.

 

Service Call Requests:

1. Log into your account.
2. From your dashboard select the large gray button labeled “ACTIVE PROPERTIES” ("Active Properties" are also available through your dashboard map). 
3. Locate the property address from your Active Properties grid.
4. Click on the green Repair Truck button located to the right of the property address.
5. Select the appropriate service from the list provided.
6. You will be prompted to provide some additional instructions to help is process your service request.
7. Select the green "Submit" button at the very bottom of the page.
8. Once you’ve successfully placed your service request an email will be generated to confirm that your order has been received and is being processed.
9. Your service request will be reviewed and assigned to our service order cue.
10. As soon as your service request has been processed, usually within 48 business hours, you will receive one last email confirming the completion of your order.

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For additional help and information, please select the following link to review Frequently Asked Questions.